Notice: Returns & Refunds Paused
Due to ongoing operational adjustments, Lupusmart is currently unable to manage or process product returns and refunds. We appreciate your understanding during this period.
No Returns Accepted
We are currently not accepting returns or physical product exchanges on any orders once delivered.
Refunds Temporarily On Hold
Payment refunds and reversal requests are temporarily paused while our fulfillment and returns systems are being updated.
Damaged or Incorrect Items?
If you received a damaged package or incorrect items, reach out to our support team with your order details for assistance.
Have questions about your order?
While automatic returns and refunds are temporarily disabled, our customer care team is available to assist you with order inquiries.